When Crescendo Real Estate acquired a 13-property commercial portfolio spanning the Greater Phoenix area, the firm faced challenge — how to ensure consistent, high-quality property management across a geographically diverse and tenant-varied set of assets. Crescendo’s strategy depended not just on acquiring well-located properties, but on managing them with excellence — maximizing returns while preserving long-term value.
With a strong regional presence and a track record of success in commercial and medical office, Plaza Companies was the clear choice for property management services. From day one, Plaza approached the relationship not just as a service provider, but as a strategic partner. Plaza worked closely with Crescendo to understand their asset goals and then embedded a dedicated team into the day-to-day management of the portfolio.
This 13-property portfolio includes:
- Arrowhead Creekside, Glendale
- Arrowhead Executive Center, Glendale
- Arrowhead Professional Center, Glendale
- IL Palazzo Center, Glendale
- Palm Valley Medical, Goodyear
- Paradise Valley Plaza, Scottsdale
- Stadium Village Retail, Surprise
- Deer Valley Medical, Phoenix
- Shea Medical Plaza, Scottsdale
- Thunderbird Palms, Glendale
- 2910 N. Litchfield Road, Litchfield Park
- East Valley Professional Plaza, Mesa
- Foothills Medical Center, Phoenix
Each property presents its own unique set of tenant profiles, building conditions and operational needs. Plaza Companies responded with a flexible but rigorous approach, combining on-site attention with centralized oversight. Plaza’s senior property managers lead a handpicked team that handles everything from vendor management and maintenance scheduling to budget tracking and tenant relations.
Plaza Companies ensures Crescendo has real-time access to property performance data, capital project updates and building management needs. The company proactively executes maintenance programs to reduce downtime and capitalizes on cost savings through preferred vendor relationships. Most importantly, Plaza treats tenant satisfaction as a core metric— conducting frequent site visits, responding quickly to service requests and creating strong communication channels with tenants.
With Plaza Companies at the helm, this 13-asset portfolio is now positioned for long-term stability, sustained tenant satisfaction and optimized performance across the Greater Phoenix region.