3 Ways Medical Office Managers Can Enhance Their Practice

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Medical office managers have a lot of weight on their shoulders as they oversee the day-to-day business and office duties of their practice. Their responsibility is to solve problems, motivate staff, delegate tasks, and organize resources and personnel to meet the organization’s goals.

Along with the day-to-day operations, there are a number of key ways that medical office managers can enhance the patient experience at their practices to create a positive contribution to the organization’s overall success.

Create Efficient Office Space

According to CoStar, last year total office inventory grew by 20%, while medical offices grew by 40%, resulting in vacancy rates falling to 8.7% (compared to the previous 9.8%). Paul Leonard, the managing consultant for CoStar Portfolio Strategy, said the growing demand for medical office space currently taking place is “remarkable.” Creating efficient office space includes making sure the medical office space has the latest in technology, supports quality patient care and provides opportunities for telemedicine as well.

As the largest demographic in the U.S., baby boomers continue to age and require more medical services. As a result, medical practices will have their hands full with patients as years go on. Investing in optimal office space is the first step in ensuring medical management has sufficient resources and space for the increase in demand.

Stay on Top of Patient’s Rights

As a medical office manager who oversees the office’s activities, it is vital to stay on top of patient rights and responsibilities and ensure everyone in the office is aware of them as well. We’ve highlighted a few rights the patient has that medical office managers should be aware of.

  •     A patient has the right to privacy with respect to his or her medical condition
  •     A patient’s treatment will only be discussed with those who need to know
  •     A person has the right to have his or her medical records treated as confidential and ready only to people on a need-to-know basis
  •     Patients have a right to request medical records for themselves or if they are a caregiver to the patient in question

You can read the full list of Patient’s Rights and Responsibilities here.

Hone in on Administrative Skills

There are many skills medical office managers must have under their belts that will impact how their office succeeds and to best lead team members. A manager must have efficient communication and interpersonal skills to be able to collaborate with a variety of different healthcare professionals.

In today’s digital age, it’s crucial to be able to analyze data through healthcare technology and electronic health records. Strong analytical skills will help a manager understand, follow, and explain these topics with staff and patients.

Plaza Companies Is Here to Help Medical Office Managers Succeed

As one of Arizona’s high-quality real estate agencies, we have worked closely with hundreds of medical management clients to find the right space for their practice. We are proud of our decades of work and look forward to meeting with our future medical clients. Contact Plaza Companies today to learn about our leasing, property management and development services.

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Whether you are looking to us for management, leasing or development services, we can help you find the perfect space. With almost 40 years of experience, you can trust Plaza Companies to assist you with your real estate needs.

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