In 2021, Salt River Devco sought a trusted partner to manage the expansive Chaparral Business Center in Scottsdale. They turned to Plaza Companies — one of Arizona’s most experienced and respected commercial real estate firms — for the property management contract for the 70-acre, six-building complex, a major hub for professional offices strategically located along Loop 101 within the Salt River Pima-Maricopa Indian Community.
The property features more than 417,000 square feet of Class A office space and includes a wide array of tenants, from financial firms and healthcare providers to technology companies. With such a diverse portfolio of occupants and a highly visible location near key attractions like Salt River Fields and Talking Stick Resort, the center requires a sophisticated and proactive approach to management.
Plaza Companies brought to the project more than 40 years of property management experience, with a track record of not just maintaining assets but improving them. From the beginning, Plaza’s philosophy was rooted in the belief that great property management goes beyond maintenance — it’s about creating lasting value, strong relationships and sustainable operations.
Plaza Companies quickly implemented a responsive communication structure to ensure tenants’ needs were addressed promptly and professionally. By cultivating trust and delivering high-touch service, they significantly boosted tenant satisfaction and retention.
Plaza also turned its attention to operational efficiency, introducing systems designed to streamline day-to-day management while keeping long-term sustainability in focus. Energy use, vendor management and routine maintenance were optimized to minimize waste and improve cost effectiveness. Their expansive network of service providers helped ensure the property received top-tier support without unnecessary delays or expenses.
Four years into their stewardship, the results are tangible. Vacancy rates have remained low, the tenant mix has diversified and strengthened and the overall value of the Chaparral Business Center has grown. Feedback from tenants has been overwhelmingly positive, highlighting Plaza’s attentiveness, professionalism, and commitment to excellence.
Through its partnership with Salt River Devco, Plaza Companies has not only excelled at its role as property manager but has ensured the Chaparral Business Center continues to be a thriving, well-regarded business hub.